# Active Loans

<figure><img src="https://2924842113-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FOAj97X40zqy1bWeyKGRz%2Fuploads%2FESw6S7E2dMnKJ22ie6xK%2FScreenshot%20(723).png?alt=media&#x26;token=46ee01df-a9d8-4cc6-8c9c-14a2902149cb" alt="" width="563"><figcaption></figcaption></figure>

### Making Payment

Select the 'Make Payment' Button

<figure><img src="https://2924842113-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FOAj97X40zqy1bWeyKGRz%2Fuploads%2F2ZzuIqWpmBbhBTGfAXBF%2FScreenshot%20(724).png?alt=media&#x26;token=76b1c23d-ed0d-4c89-9411-9dcae72e9cad" alt="" width="375"><figcaption></figcaption></figure>

#### Important fields:

* Amount: Enter the sum of money the client is paying.
* New Outstanding Balance: This indicates the remaining amount to be paid after deducting the sum you've entered.
* Collection Date: This indicates the date you collected the payment
* Payment method: Choose from cash, bank, or savings/loan wallet.
* Collect Payment Fee: This displays any applicable fee to be paid during the transaction. If set, it will be included.
* Have Manual Receipt: If you have a manual receipt, you can enter the receipt number in this field for record-keeping purposes.
* Send SMS to Client: Check this option if you would like to send an SMS notification to the client.

To print a receipt, navigate to 'Loan Statement' and click on 'Open' under the 'Receipt' column. Then, proceed to print the receipt.

<figure><img src="https://2924842113-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FOAj97X40zqy1bWeyKGRz%2Fuploads%2F43zJz4jrgOexNaH3ZMCL%2FScreenshot%20(731).png?alt=media&#x26;token=ea02adfa-a30e-4e99-b161-987bc4478d5b" alt="" width="375"><figcaption></figcaption></figure>

### Reschedule

Select the 'Reschedule' Button

<figure><img src="https://2924842113-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FOAj97X40zqy1bWeyKGRz%2Fuploads%2FvHy7SuXI5f7FVat3s4xb%2FScreenshot%20(726).png?alt=media&#x26;token=e546fbf3-925c-433b-8d64-368125c3d2b0" alt="" width="563"><figcaption></figcaption></figure>

Complete the fields to specify the loan rescheduling details. Once done, select 'Preview' to see how the rescheduled loan will appear, then proceed to save your changes.

### Make Top-up

Select 'Make Top-up' Button

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#### Important Fields:

* New Principal: Enter the total amount of the new principal being topped up. For example, if the client had a principal of 100,000 and wants to add 200,000, the new principal will be 300,000.
* Loan Duration: Input the duration for this top-up. The frequency will remain the same as the original loan. For instance, if the original loan was weekly, it will continue to be weekly.
* Application Date: The day of the top-up
* Disbursement Method: Choose from cash, bank, or savings/loan wallet.

### Waive Interest

Select 'Waive Interest' Button

<figure><img src="https://2924842113-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FOAj97X40zqy1bWeyKGRz%2Fuploads%2F8oX97Tyud91YmNhmP3O6%2FScreenshot%20(728).png?alt=media&#x26;token=d5a8d4fd-2335-461d-bc8d-435dfc855977" alt="" width="563"><figcaption><p>Interest to waive: Enter the amount of interest you want to waive</p></figcaption></figure>

{% hint style="warning" %}
You cannot waive interest that has not yet become due according to the schedule.
{% endhint %}

### Waive Penalty

Select 'Waive Penalty' Button

<figure><img src="https://2924842113-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FOAj97X40zqy1bWeyKGRz%2Fuploads%2Fe1k1Hq5fm4uBhbKcD8o9%2FScreenshot%20(729).png?alt=media&#x26;token=f61cd931-661a-448a-99a0-2e221d2b5b47" alt="" width="563"><figcaption><p>Penalty To waive: Enter the amount of penalty you want to waive</p></figcaption></figure>

### Request Loan Write-off

Select the vertical ellipsis (3 dots) on the far right and click 'Request Loan Write-off'

<figure><img src="https://2924842113-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FOAj97X40zqy1bWeyKGRz%2Fuploads%2FzfOzQXoxrmYaG8mJaxT1%2FScreenshot%20(730).png?alt=media&#x26;token=a454cb89-fc8f-4e52-83d5-1aae7ece27e8" alt=""><figcaption></figcaption></figure>

Next, provide the reason for the write-off and submit the request. Once submitted, await approval from the responsible staff. Upon approval, the loan will be categorized under [written-off-loans](https://zimba.gitbook.io/user-manual/product-guides/loans/written-off-loans "mention").
