▪️Operational Efficiency

This section shows how well branches and staff are performing in terms of loans, revenue, and activity.

Branch Performance

This section helps you track how each branch is performing based on loan activity and revenue.

Fields:

  • Fiscal Year : The calendar or financial year of the data.

  • Branch : Name of the branch whose data is displayed.

  • Total New Accounts: Number of new accounts opened during the selected period.

  • Total Loan Disbursements : Total value of loans disbursed in the period.

  • Total Revenue = Interest Paid + Penalties Paid + Loan Fees Paid

  • Total Loan Count : Number of loans issued.

  • Average Loan Amount : Average value per loan issued.

Visualization:

This section gives a visual summary of how branches are performing over time.

Charts Explained:

  • Loan Disbursements vs Revenue (Bar Graph)

    • Y-Axis: Amount

    • X-Axis: Time periods (e.g., months or years)

    • Green Bar: Total loan disbursements

    • Gold Bar: Total revenue

  • New Accounts & Customer Growth (Bar + Line Graph)

    • Y-Axis: Number of new accounts

    • X-Axis: Time periods

    • Green Bar: New accounts opened

    • Gold Line: Percentage increase in customer base

Staff Productivity

This section provides performance data for individual staff members across branches.

Fields:

  • Fiscal Year : The reporting year for the data shown.

  • Branch : The branch where the staff member is assigned.

  • Staff : Name of the staff member.

  • Total Transactions Handled : Total number of transactions handled within the loan products (When loan payments happens twice transactions will be 2 times)

  • Total Loans Processed : Number of loans successfully issued by the staff member.

  • Targets Met (%) : Percentage of assigned performance targets achieved.

Targets are set from the System Settings under collection targets.

  • Total Revenue Generated : Interest Paid + Penalties Paid +Loan Fees Paid

  • Revenue per Staff: Revenue Generated/ Total Transactions handled

Visualization:

This section includes visual summaries of staff performance over time.

Bar Graphs

  1. Transactions Handled vs Loans Processed

    • Y-axis: Number of activities

    • X-axis: Time period

    • Green Bars: Transactions Handled

    • Gold Bars: Loans Processed

  2. Revenue Generated Over Time

    • Y-axis: Amount in UGX

    • X-axis: Time period

    • Green Bars: Total Revenue Generated

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