user-manual
  • 🖥️Welcome to Zimba Banking Platform
  • Overview
    • 🏛️What we do
    • 🔎Our Features
  • Product Guides
    • 📊Dashboard
      • 🛎️Web Notifications
    • 👥Clients
      • ▪️Individual
      • ▪️Institution
      • ▪️Group
      • 🔎Client Details
    • 💵Loans
      • ▪️Applications
      • ▪️Pending Disbursement
      • ▪️Active Loans
      • ▪️Declined
      • ▪️Closed
      • ▪️Written Off Loans
      • ▪️Loan Calculator
      • ▪️Collateral Register
      • 🔎Loan Details
    • 🪙Savings
      • ▪️Register Deposit
      • ▪️Register Withdraw
      • ▪️Deposit Transactions
      • ▪️Withdraw Transactions
    • ⚖️Shares
      • ▪️Shares Register
      • ▪️Purchase Shares
      • ▪️Transfer Shares
      • ▪️Share Purchases
      • ▪️Share Transfers
      • ▪️Dividends
    • 💎Assets
      • ▪️Physical Assets
      • ▪️Non-Physical Assets
    • 🧮Accounting
      • ▪️Transaction Accounts
      • ▪️Cash Transfers
      • ▪️Payables
      • ▪️Receivables
      • ▪️Staff Till Sheet
    • 💬SMS Banking
    • Know Your Customer
      • KYC Services
      • KYC Check
    • ➕Workflow Requests
    • 📥Data Importer
      • ▪️Clients
      • ▪️Loans
      • ▪️Loan Payments
      • ▪️Savings Transactions
      • ▪️Client Accounts
      • ▪️Chart of Accounts
    • 📄Reports
    • Analytics
      • ▪️Customer
      • ▪️Risk Management
      • ▪️Operational Efficiency
      • ▪️Savings & Deposits
      • ▪️Revenue & Expenses
      • ▪️Collection & Recovery
      • ▪️Product Performance
      • ▪️Loan Performance
    • 👤System Settings
      • 🔹Bank Settings
      • 🔹Branches
      • 🔹Workflows
      • 🔹Roles & Permissions
      • 🔹Staff
      • 🔹Collection Targets
      • 🔹Fee Settings
      • 🔹Loan Settings
      • 🔹Institution Admin Saving Account
      • 🔹Staff Accounts
  • Survey
    • Templates
  • Support
    • 🛠️Common Mistakes
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  • Creating a New Client
  • General Information
  • Institution Information
  1. Product Guides
  2. Clients

Institution

Select 'Institution', click 'Add New Client' and fill in the appropriate information.

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Last updated 5 months ago

Creating a New Client

Fields marked with stars in the client form are mandatory. You must fill in these fields before submitting the form. Other fields are optional, but we recommend filling out as many as you can.

General Information

Key fields under general information:

  • Registration Date: You cannot put a date that goes beyond the 'Allowed Days For Back Dating Records' that are set in your bank details.

  • Assign Client a Savings Account: Selecting this option will activate the 'Account Type' field where you can choose a savings account for the client. If the client is not saving, leave it unselected.

  • Branch: Select the branch that the client will be under.

  • SMS Message Consent: Whether the client would like to receive SMS' from your institution or not.

  • Institution Name

  • Primary Phone Number: This number must be unique and not assigned to any other client in your institution.

  • Email: Keep in mind that the email should follow the standard structure. For instance, atm@sparks.com.

Institution Information

Key fields under general information:

  • Choose Business Type: A sole proprietorship is a business owned and operated by one individual, a cooperative is jointly owned and managed by its members for their mutual benefit, a general partnership involves two or more individuals sharing ownership and management responsibilities, a limited partnership has both general partners with unlimited liability and limited partners with liability restricted to their investment, a limited liability partnership provides limited liability protection to all partners, a limited liability company combines aspects of both partnerships and corporations with limited liability for its members, a corporation is a separate legal entity owned by shareholders with limited liability, and unincorporated associations are groups of individuals working together for a common purpose without forming a separate legal entity.

  • Is Business Registered?: Select this if the client's business is registered.

  • Explain nature of business: Provide a summary of what the institution does.

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